WHO ARE WE?

Total Facilities Management and Services Solutions

Established in 1998, Master Pro is a fully Integrated Facilities Management Services and Solutions Provider, delivering comprehensive Services under a single point of contact to the finest properties and most prestigious clients in the region.

Master Pro, from its humble beginning in Egypt in 1998, has paved a path to become now one of the leading companies in the region for cleaning and facilities management services.

We provide all types of major and minor cleaning services besides offering a wide spectrum of specialized services.

Every member of Master Pro team understands the fluctuating needs across markets and asset categories in the UAE, GCC, and throughout the entire region.

Our model translates into any language, any culture, and any industry recognising the need to be competitive across diverse marketplaces. By doing so, Master Pro’s capabilities to deliver outstanding Service to our Clients at genuinely good value, is what makes us uniquely different and has spurred us to grow from strength to strength.
We have a wide strong presence in North Africa market and this point we have commenced our operation in Dubai, United Arab Emirates.
Our core competence lies in providing specialized cleaning services.
Our services include: General cleaning, security services, external facade cleaning, waste collection, stone care, supply of office boys & girls, hotel housekeeping, rope access, pest control, porter and trading services.

We have large number of skilled workers for various requirements managed by highly and dedicated professional human resources.

We are determined to deliver our services in a different and efficient approach than our counterpart competitors. Our success over the past 18 years with no interruption is the evidence and proof of our proficiency. The reputation we have established with our satisfied customers is a testimony of our dedication and excellence.

WHAT WE DO

We provide all types of major and minor cleaning services as well as specialized services, such as commercial and residential cleaning, small and large scale industrial cleaning, hospital cleaning, window cleaning, cleaning the interior and exterior facades of high rise buildings, cleaning and revitalizing stone surfaces, rope access cleaning, pest control, security services and waste management.

• Pre-opening/closing clean-up
• Hard surface floor cleaning
• Carpet and rug care
• Cafeteria and food service area cleaning
• Restroom area sanitation
• Window and glass cleaning
• Pressure washing
• Swimming pools and fountain cleaning
• Manpower supply (Office Boys, housekeeping, stewards

All equipment, machinery and chemicals used are approved under the International Safety Law and environment protection, thereby making it safe for customers as well as our employees. All jobs are carried out by skilled, trained and experienced workers who are capable of working in typical surroundings as well as in sensitive areas of prime importance. The work is rigorously monitored by our supervisors and closely scanned by the project managers. Our supervisors carry out surprise checks at sites while the project managers undertake audits at regular intervals. Hence, the quality control and monitoring procedures are multi-layered so as to follow and maintain the industry best practices.

We trust our knowledge, human assets and logistics resources because we simply implement those key rules:

• Select staffs and employees from the highest level of efficiency in those domains.
• Use the best and finest types of technology in the market.
• Deploy disciplined, experienced, welcoming and efficient crews’ members.
• Plan, manage and execute our project taking into consideration each tiny detail to secure the process and accuracy of our planning toward implementation.

We serve the following sectors in UAE market:

• Banking
• Hotels and Leisure Facilities
• Residential Buildings Public Areas
• Office Premises
• Retail Outlets
• Supermarkets
• Shopping Centres
• Schools and Educational Institutions
• Educational Campus/Zones
• Financial Centre Campus/Zone
• Oil and Gas
• Government
• Events and Exhibitions

WHY MASTER PRO

FOCUS:

You can rest easy and forget about the entire process because everything will be taken care of by us. You can focus on your main business that generate revenue.

Efficient and Cost saving:

Reducing your operating cost as we provide equipment’s, supplies, highly professional trained staff to give you the best service possible. The international facility management association (IFMA) estimates in which in-house cleaning expenses are 23% more than contract cleaning services.

Reliability and Stability of Service:

You don’t have to worry about hiring, salaries, insurances, holidays, benefits and dealing with sick days, holidays or resignation. Commercial cleaning services are more professional and their service is of higher quality.

Access to a wide variety of services:

Master Pro is one-stop-shop for all Facility Management requirements. We provide single service (cleaning, security etc) or total Facility Management solution. There is no need to deal with multiple contractors for carpet cleaning, window cleaning or any other general maintenance issues. We provide a total solution on facilities Services for all industries.

Quality:

No matter how efficient your workforce; as a professional commercial cleaning service we can, and will do a better job. Our specialised high quality equipment, cleaning products and years of experience in keeping places spick and span.

Our Experience:

18 years’ experience, knowledge and expertise. We operate now all over UAE and serve our clients whether it’s single service or integrated services. Our services are always designed and customised to suit the unique needs of each client. We consider all our Clients as partners by genuinely prioritising their best interests to develop and secure our long lasting professional engagement and work towards delivering open benefits to best serve their needs

Our Clients:

We currently manage a portfolio of high-end corporate, residential, retail and commercial properties across the region. The list displays some of our Clients served by Master Pro for the complete delivery of commercial, residential and retail components of Property and Integrated Services Solutions Management.